Drakaris Casino Terms & Conditions

These Terms & Conditions explain the rules for accessing and using Drakaris Casino. Please read them carefully before creating an account, depositing funds or using any available gaming service. By accessing the website or using an account, you confirm that you understand and agree to follow these terms, together with any additional rules shown for particular products, promotions or services.

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1. About these terms

These Terms & Conditions form a legal agreement between you and the operator of Drakaris Casino. They apply to the website, mobile or other digital versions of the service, your player account, deposits, withdrawals, games, promotions and related features made available through the service. References to “Drakaris Casino”, “we”, “us” or “our” mean the relevant service provider. References to “you” or “your” mean the person accessing the website or using an account.

Table of contents

By visiting the website, registering an account, selecting an acceptance option or using any feature, you agree to be bound by these terms. If you do not agree with any part of them, you must not use the website or related services. You should also read any specific game rules, promotion terms, privacy information and responsible gambling information that apply to your use of the service. Those documents may contain additional requirements and are intended to be read together with these terms.

These terms apply to the extent permitted by Australian law and any other laws that apply to you. Nothing in these terms is intended to remove, restrict or replace a consumer right that cannot lawfully be excluded. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure by us to enforce a provision on one occasion does not mean that provision has been waived.

We may update these terms when reasonably required, including to reflect changes to the service, technology, law, regulatory expectations or business practices. The updated version will apply from the date it is published or otherwise made available, unless a different date is stated. You should check this page from time to time. Continuing to use the service after an update means that you accept the updated terms.

2. Eligibility and player accounts

You may use Drakaris Casino only if you are legally permitted to do so in the place where you live and access the service. You must meet the applicable minimum age requirement and must not use the service if online gambling is prohibited or restricted for you. It is your responsibility to understand and comply with the laws that apply to your location. We may limit access where a product or service is not available in a particular jurisdiction.

You must provide accurate, current and complete information when registering and whenever we reasonably ask you to update your details. This may include your name, date of birth, address, payment information and other information needed to verify your identity, age, location or source of funds. You must not register using another person’s details, create an account for someone else or knowingly provide information that is false, misleading or incomplete.

Unless we have expressly agreed otherwise, you may hold only one personal account. An account must be used solely by the registered account holder. You are responsible for keeping your login details confidential and for taking reasonable steps to prevent unauthorised access. You must notify us through the available account or support process if you believe that your account has been accessed without permission or that your login information has been compromised.

You must not allow another person to use your account or payment method.
You must not sell, transfer, assign or attempt to trade your account.
You must not register or play while acting on behalf of another person.
You must not use the service for unlawful activity, fraud, money laundering or any improper purpose.
You must not use the service if you have asked for your access to be restricted or closed, unless that restriction has formally ended.

We may conduct identity, age, location, payment and security checks before or after account registration, and before processing certain transactions. We may request documents or information that are reasonably necessary for these checks. If you do not provide requested information within a reasonable period, or if information cannot be verified, we may restrict account functions, delay a transaction, suspend access or close the account, subject to applicable law.

3. Using the website and gaming services

You may use the website for personal and lawful purposes only. You must use an ordinary, supported device and connection and must not interfere with the website, its security, other users or the fair operation of any game. You must not introduce malicious code, use automated tools, scrape content, attempt to bypass technical controls or access areas that are not intended for you.

All games and features are subject to their displayed rules. Before playing, you should review the relevant game information, including how a game operates, how outcomes are determined and any applicable stake or feature conditions. Game results are determined by the systems used for that game. Except where an obvious technical or administrative error has occurred, the recorded result will be treated as final.

We aim to provide a reliable service but do not guarantee that the website, games or account features will always be available, uninterrupted or error-free. Access may be suspended or restricted for maintenance, updates, security reasons, technical issues, legal requirements or circumstances outside our reasonable control. We may change, remove or add features, games and content, provided we do so in accordance with applicable obligations.

Fair use and prohibited conduct

You must not manipulate a game, exploit a software fault, use an unauthorised third-party tool, coordinate improperly with other players or take advantage of a technical error. You must not use payment methods without permission, attempt to conceal the source of funds or engage in conduct that may harm the service or another person. You must also comply with reasonable instructions displayed on the website and with any security measures applied to your account.

If we identify suspected fraud, collusion, abuse, a breach of these terms, an account security issue or other prohibited conduct, we may investigate and take appropriate action. This may include cancelling affected activity, reversing an invalid transaction, withholding access to a feature, restricting an account or closing an account. Any action will be taken subject to applicable law and any rights you may have.

Content and intellectual property

The website, including its text, design, graphics, software, trademarks and other material, is owned by or used with permission by the relevant rights holder. You receive a limited, personal and non-transferable permission to access the service for its intended purpose. You must not copy, reproduce, publish, modify, distribute, reverse engineer or commercially exploit website content unless you have written permission or the law allows you to do so.

4. Deposits, withdrawals and account balances

Any deposit must be made using a payment method that you are authorised to use. Payment methods may be subject to their own conditions, processing rules and verification requirements. We may refuse, limit or delay a transaction where required for security, compliance, technical or operational reasons. You should check all transaction details before confirming a payment.

You are responsible for ensuring that funds added to your account are lawful and available for your use. An account balance is not a bank deposit and does not constitute a separate financial product. You should not deposit more than you can afford to lose. Your account balance and transaction history may be subject to review, correction or reconciliation where an error, duplicate entry, chargeback or other irregularity is identified.

Withdrawal requests may be subject to account verification, payment checks, game or promotion conditions and applicable legal requirements. We may return funds through an approved method and may ask for further information before releasing a balance. The availability of a payment method may change, and processing can be affected by banks, payment providers, public holidays, technical issues or compliance checks.

You must not attempt to use the service to move money between people or payment accounts. We may reject transactions, return funds or restrict an account where a payment appears unauthorised, suspicious, reversed or inconsistent with your account information. You remain responsible for fees, charges, taxes or other costs imposed by your bank, payment provider or applicable authority.

Promotions and offers

Promotions, bonuses, rewards and other offers may be subject to separate terms. Those terms will explain relevant eligibility requirements, expiry rules, contribution conditions, wagering requirements, excluded games, maximum benefits and other restrictions where applicable. You should read the specific offer terms before participating. If there is an inconsistency, the specific promotion terms will apply to that promotion to the extent of the inconsistency.

We may correct an obvious error in an offer or withdraw an offer where permitted, including where the offer has been affected by a technical problem, misuse or circumstances outside reasonable control. A promotion must not be used in a way that is fraudulent, abusive or contrary to its stated purpose. Any reward that has been issued in error may be removed or adjusted in accordance with applicable law.

5. Responsible gambling, privacy and ending an account

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should decide a budget before playing, keep track of your time and spending, avoid chasing losses and never gamble with money needed for ordinary living expenses. If gambling is becoming difficult to control, stop playing and seek help from an appropriate support service or qualified professional.

Set personal spending and time limits where account tools are available.
Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances.
Do not borrow money or sell possessions to fund gambling.
Use available self-exclusion, account closure or cooling-off options if you need a break.
Ask for assistance promptly if gambling is affecting your finances, relationships, work or wellbeing.

You may ask for your account to be closed or for access to be restricted by using the available account or support process. A request may take some time to implement, so you should stop using the service immediately after making the request. We may ask you to confirm the request and may retain information or comply with outstanding legal and financial obligations after access has ended.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed in connection with the service. By using Drakaris Casino, you acknowledge that information may be handled in accordance with that policy and applicable privacy law. You should review the Privacy Policy before registering or submitting personal information.

Suspension, closure and liability

You may stop using the service at any time. We may suspend or close an account where reasonably necessary, including for a suspected breach of these terms, failed verification, responsible gambling concerns, security reasons, legal requirements, payment issues or prolonged inactivity. We may also discontinue the website or a feature. If an account is closed, any remaining balance will be dealt with in accordance with applicable law and after relevant checks or deductions that are legally permitted.

To the maximum extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, unauthorised use resulting from your failure to protect account details, interruption caused by your device or connection, or reliance on information that was clearly incomplete or outdated. Nothing in these terms excludes liability that cannot legally be excluded, including applicable consumer guarantees or liability for deliberate misconduct.

Questions and disputes

If you have a question about these terms, a transaction, an account decision or a game result, please use the available support or account channel shown on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details, review relevant records and provide an explanation or outcome in accordance with our procedures and applicable law.